Privacy Policy

Privacy Policy

Your privacy is important to Wild & Pure. Please read through the following before providing us with your personal data. Your continued use of our website or any purchase of our products in any one of our stores constitutes your acknowledgment and understanding of, and agreement with, our Terms and Conditions and this Privacy Policy.

Application

This Privacy Policy applies to personal data collected, used, disclosed (including transferred out of Singapore), and otherwise processed (collectively, "processed") by our website or any one of our stores. Such personal data will be processed in accordance with local data protection legislations, its associated regulations and subsidiary legislation, and guidelines issued by the local data protection regulator.

Personal Data

The types of personal data we collect from you include:

Your name;
Mailing address(es);
Telephone number(s);
Email address(es);
Date and month of birth;
Gender;
Marketing preferences;
Payment information and transaction details;
Any other information you choose to provide to us, or that we may collect about you through the interaction on our website

Your personal data is collected when you:

Register for a user account on our website or if you participate in our loyalty program;
Request services from us such as signing up for our newsletter for post or phone updates;
Fill in any forms on our website;
Submit feedback, reviews or contact us in any way;
Make purchases of goods or services through our website

Your personal data will be used for the following purposes:

To facilitate your access to our website or (if applicable) the creation of your user account on our website;
To evaluate your website preferences and for the maintenance of our website;
To send you updates via email, post or telephone where appropriate;
To answer your queries, respond to your comments and feedback, or provide you with assistance in any other way;
To facilitate purchases of goods and services both offline and online;
To identify the causes of problems arising at web servers and to resolve these problems;
To improve the content of the website;
To customize the content of the website and our emails to suit your individual interests or purposes and selectively display best-matched pages to you;
To utilize your browsing history on the website for demographic research; and
To obtain analytical data of web visitors and aggregated website visitation statistics which are anonymous in nature.

We do not sell or trade your personal data to external parties. However, in order to provide the services stated above to your, we may share, including transfer out of Singapore, your personal data with the following entities:

Companies involved in running our website, getting purchases to you, such as payment service providers, warehouses, order packers and delivery companies;
Companies running our loyalty program (if you participate in our program)
Companies approved by you, such as social media sites (if you choose to link your account to us); and
Law enforcement and fraud prevention agencies or anybody required by law.

We may also disclose or transfer personal data as otherwise permitted or required by law, including for compliance with regulations on anti-money laundering and countering the financing of terrorism.

In the event that our business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.

Links to Third-Party websites

The website may contain links to other third party websites and microsites, whose privacy policies may differ from ours. If you submit personal data to any of those sites, your personal data is not subject to this Privacy Policy. We are not responsible for the security or privacy of any information collected of such websites and microsites. We encourage you to review the privacy policy of any website you visit. By clicking on or activating such links and leaving our website, we can no longer exercise control over any personal data which you give to any other entity after leaving our website. Any access to such other third party websites is therefore entirely at your own risk.

Opting-out / Withdrawal of Consent / Retention of Data

If you would like to unsubscribe from our newsletter, or opt-out of our loyalty program detailed instructions are provided at the bottom of all emails sent out. If you would like to unsubscribe from any of our other mailing lists or to withdraw your consent to our use of personal data, please write to us at wildandpuresg@gmail.com, with the title of withdrawal of personal data.

Security

We take reasonable precautions to protect your information and process it securely. Such measures include, but are not limited to passwords, firewalls, and other standardized industry practices. Where you have chosen a password to access our website, you are responsible for keeping your password confidential. Do not share your password with anyone. However, no method of transmission over the internet, or electronic storage, is 100% secure and we cannot be held liable for any loss you may suffer for unauthorized access or loss of any data provided to our website. Nevertheless, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures. We may, but are not obliged to, post a notice on our website if a security breach occurs, or send an email to you at the email address you have provided to us in these circumstances.

Amendments

We reserve the right to amend this Privacy Policy at any time. The Effective Date stated below indicates the last time this Privacy Policy was materially revised. Any changes we may make to this Privacy Policy in the future will be posted on our website. You are encouraged to review this page periodically to see any updates or changes to our Privacy Policy.

Contact us

All other questions on our use of your personal data should be addressed, you may contact at wildandpuresg@gmail.com

Last updated 31 December 2020